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The Wear

Help centre

Frequently asked questions.

Can't find your answer? Email info@thewear.ca or start a quote and we'll help.

Ordering

What is the minimum order?

There are no minimums. We handle orders from a single shirt to thousands.

How do I get a quote?

Use the quote builder to add products, decoration and quantities, or send us your details through the contact form. We aim to reply with a free quote within 24 hours.

Do I need an account to order?

No. Guests can request quotes and enquire freely. A business account adds saved artwork, reorders and account pricing.

Is the price in the quote builder final?

No. Online figures are estimates to help you plan. Your formal quote confirms final pricing after we review artwork, garments and quantities.

Decoration

Which printing method should I choose?

If you have a gang sheet or plan to print many colours, DTF is ideal. For small runs with full-colour gradients, use DTG. For large volume with simple colours, screen printing is best. Embroidery suits polos, caps and jackets.

What artwork files do you accept?

PNG or SVG at 300 DPI with a transparent background is preferred for DTF. Vector files (SVG, PDF, AI, EPS) are best for embroidery and screen printing.

Will I see a proof?

Yes. Custom apparel orders are proofed before production. DTF gang sheets are printed exactly as uploaded, and we contact you if we spot a file issue.

Turnaround & delivery

How long does production take?

Our typical production window is 24–72 hours depending on the job. Standard DTF gang-sheet production is 1–3 business days, with rush available at checkout.

Do you ship to the USA?

Yes. Choose United States at checkout and we ship straight to your door with tracking. US orders may be subject to import duties or brokerage on delivery.

How do I receive my order?

Every online order is shipped to your door anywhere in Canada or the USA, with tracking. Just choose your country at checkout.

Wholesale & accounts

Do you sell blank garments?

Yes. Our wholesale catalogue features blanks from leading apparel brands for businesses, resellers and print shops. Live inventory and account pricing are being connected; please confirm stock with our team in the meantime.

Do you offer white-label production?

Yes. We offer white-label production for brands and resellers.

Ready to start your next project?

Whether it's 10 shirts or 10,000, get a free quote within 24 hours. No minimums.